EVENT TOILETS

To help you understand a little more about our event toilet hire delivery and collection process we have put together some helpful information.

Taking a minute or two to read through this information will ensure that your experience of using Rawley Plant to to provide event toilets for your event is remembered for the right reasons.

If you have any further questions please email us at eventtoilets@rawley.co.uk or contact us on 01268 722311 and we will be happy to advise you further.

Delivery and Collection

Access will usually be discussed with you when you call or email your enquiry to us.  If it is not please ask us.

To ensure that delivery and collection of our event toilets goes as smoothly as possible you need to be aware of our access requirements. All of our event toilets are large bulky items and can be very heavy and awkward to deliver.

Single, Standard and Deluxe Event Toilets/Disabled Event Toilets/Urinal Units

• We usually make delivery on large vehicles similar in size to a builders merchant delivery lorry up to 7.5 tonne. 

• Please consider access both on and around your property.  You should think about access to the local area around where you would like the event toilets to be delivered - for example road access, parking obstructions and overhead restrictions such as phone or power cables.

• We require a 3m wide access for our delivery vehicle, to within a maximum 3m away from the final positioning of the unit.

• We don't wish to be unhelpful but due to health and safety regulations we cannot manually lift the units.  Therefore we are unable to deliver down narrow alleyways, into garages or over obstacles.

Mobile and Luxury Mobile Event Toilets

• Our mobile and luxury mobile toilets vary in size and are towed into position using a 4 x 4 style vehicle.

• Access should be considered for both our vehicle and the towed unit.

• We require a solid level ground with good access to site these units.  A site visit can be carried out to check that the unit you require can be delivered successfully.

Wet Weather Deliveries

As you can imagine our great British summer wet weather plays havoc with our deliveries and collections if the units are sited on grass.  We suggest that you consider an alternative location on solid level hardstanding in case of wet weather conditions. 

Our terms and conditions, specifically Section 6, clarify your responsibilities regarding access to the site.

Once the units are in position they must not be moved, as this could cause problems on collection.

Winter Hires

All our toilets contain water and are therefore at risk of freezing.  Please note that we will only supply toilets to winter events which are undercover i.e. built inside a marquee.  Rawley Plant Ltd take no responsibility for unit malfunctions due to freezing.

Power Requirements

All of our deluxe toilets, mobile toilets and luxury mobile toilets require a power supply to power the hot water supply, lighting and pumps*. We supply a cable of 15 metres and we require a power connection from you. This can be a normal household 13 amp supply or a generator supply with 16 amps sockets.

*in mobile toilets only

Toilet Paper Supplies etc........

All of our single toilets and disabled/disabled baby change toilets are supplied with onve pack of two rolls of toilet paper on delivery.

All of our deluxe toilets, mobile toilets and luxury mobile toilets are supplied with full dispensers of toilet paper, soap and paper hand towels as well as a waste paper bin.

Collection

We will remove the toilets and contents from your site and return them to our premises. We are licensed to carry and dispose of the waste at a designated local discharge point or at our premises – to view our waste carrier’s license click here.

Insurance

As with any event the risk is with the hirer beit cancellations due to weather conditions, theft or vandalism of hired in equipment.  We do not provide insurance cover for the hire of our toilet units. We would suggest that you contact Event Insurance Services Ltd - www.events-insurance.co.uk and quote C100 - for advice on event insurance. Please note that this is an independent organisation and as such Rawley Plant Ltd take no responsibility for their services.

Our Booking Procedure

Either call us, email us or complete the contact us form and we will send you a booking form. Once you have completed and returned this to us with your 20% deposit payment we will send a written confirmation that your booking has been made. Please note that a firm booking will not be made until we have received your deposit and completed form.

Payment can be made by credit/debit card or by cheque or cash. If you are coming in to our offices to pay cash you will also need to provide two items of identification such as a passport or drivers licence and a utility bill.

The final balance of the hire is to be paid fourteen days prior to delivery.

Once your event is complete you will receive an invoice for your records.

Cancellation Policy

Your 20% booking deposit is non-refundable. Any hires cancelled more than 14 days prior to delivery will incur a 20% charge.  This is your deposit.  Any hires cancelled less than 14 days prior to delivery will incur a 100% charge.

We hope that your experience of using us is pleasant and worry free but if you would like further advice please give us a call.

Tel: 01268 722311